Privacy policy
This Web site is owned by Dogeared, Inc. (Dogeared). We respect and are committed to protecting your privacy. That is why we have adopted this Privacy Policy. This Privacy Policy lets you know how your personal information is processed and used. We promise that we will take steps to use your personal information only in ways that are compatible with this Privacy Policy. The following policies are only in effect for the Web pages, newsletters, discussion lists and opt-in announcement lists owned and operated by Dogeared. This Privacy Policy is intended to comply with all applicable laws and regulations in effect, including without limit laws and regulations of the United States and Canada. The following discloses our Privacy Policy.
WHAT INFORMATION IS BEING COLLECTED, AND HOW ARE WE COLLECTING IT?
We only collect personally identifiable information about you via this Website when you provide it in connection with a request for a product, service or information. For example, if you decide to place an order, we will ask you for your delivery and billing address, phone number(s), e-mail address, credit card number and its expiration date. When you submit your personally identifiable information on this Website, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy. Dogeared may use the information that you provide to fulfill your request for a product, information, delivery, or other service, or respond to an e-mail or other request, as well as to create and deliver to you, with your consent, our newsletters or surveys, communications containing product information, usage tips or promotions, requests for helping improve our Website(s) or services, or to customize visitors' experience at our Website(s). We do not share your credit card or other account information with unaffiliated third parties unless you authorize us to do so, or if it is necessary to fulfill our responsibilities including, but not limited to, delivering a product or service that you order. If you prefer not to receive e-mail marketing communications from us or from third parties, please see Section 7 below. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.
We may also collect, store or accumulate certain non-personally identifiable information concerning your use of this Website, such as information regarding which of our pages are most popular. Information gathered may be used in aggregate form for internal business purposes, such as generating statistics and developing marketing plans. We may share or transfer such aggregate, non-personally identifiable information with or to our affiliates, licensees and partners. This Website is intended for adults. We do not knowingly collect personal information from children under the age of 13. However, if the parent or guardian of a child under 13 believes that the child has provided us with personally identifiable information, the parent or guardian of that child should contact us if they want this information deleted from our files so that it is not in retrievable form. If we otherwise obtain knowledge that we have personally identifiable information about a child under 13 in retrievable form in our files, we will delete that information from our existing files so that it is not retrievable.
ENSURING YOUR SECURITY
Your credit card information is protected. Our Internet connections are encrypted, and thus protect all credit card ordering information, including your name, address and credit card number, so it cannot be read in transit. We use secure technology, privacy protection controls, and restrictions on employee access, to safeguard your personal information.
SAFE SHOPPING ASSURANCE
We assure you that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping on our Website. It is determined that under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
TECHNOLOGY UTILIZED
There are two commonly used technologies used on this site, clear GIFs and “cookies.” We use these to monitor the performance of the site and to measure its effectiveness. Cookies are small pieces of information stored by your browser on your computer's hard drive. We do not use cookies to obtain any personally identifying information. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent this. Please be assured that accepting a cookie does not give us access to your computer or personal information under any circumstances. If you disable cookies, you may be unable to order or use other features of our sites. If you experience any problems, please contact us. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. Clear GIFs are not tied to users' personally identifiable information.
THIRD PARTIES
We may rely on other companies and individuals to perform functions on our behalf. Examples include: data analysis firms, customer support specialists, web hosting companies and fulfillment companies (e.g. companies that fill product orders or coordinate mailings). We may share personally identifiable information with such third parties as appropriate for them to perform their functions, but they may not use such information for any other purpose. We do not share personally identifiable information with other direct marketers. If you do not want to receive e-mail marketing communications, see Section 7 below for opt-out information.
NOTIFICATION OF CHANGES
We may revise this Privacy Policy from time to time without notice. If we decide to change our Privacy Policy, we will post the revised policy here. We encourage you to periodically consult this Privacy Policy for any revisions or updates.
E-MAIL MARKETING
We want to communicate with you via e-mail correspondence only if you want to hear from us and you provide your consent. When you purchase a Dogeared product, we may from time to time send you e-mail messages describing new products, special offers, and other communications subject to all applicable laws and regulations. If for any reason you would no longer like to receive e-mail marketing messages from Dogeared, you can visit our unsubscribe section to remove yourself from our e-mailing list even if you have previously provided your consent. Please allow up to 10 days for us to process your request.
Please Note: If you decide not to receive marketing e-mails from Dogeared, you may still receive “transactional” e-mail messages regarding the purchase or delivery of your order (e.g. order confirmation, shipping information, customer service notifications, etc.). If you have questions or concerns regarding this statement, please contact our Privacy department.
Security Policy
How does Dogeared protect my personal information?
Dogeared is very sensitive to the issues of online privacy and electronic security. As we establish and maintain an online relationship with you, we want you to know we will always do whatever possible to ensure a secure and private environment to maintain your unquestioned trust.
Dogeared takes the protection and proper use of your personal information seriously. We respect your privacy, and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.
Dogeared does not share customer information (including e-mail addresses) unless it is necessary to provide you with products or services available from Dogeared.com. We may also disclose information when you tell us to do so, to identify or contact you, to protect your rights or the rights of Dogeared or as required by law.
Even within the Dogeared company, we restrict access to your information to those individuals who need it to provide you with products or services available from Dogeared. Any third-party companies we use to provide you with products or services are required to keep your information secure and confidential
Email Policy
We believe that your email address is private information and you have our assurance that we do not rent or sell your email address to anyone. We use your email address to send you order-related emails, like shipping confirmations, as well as informational/promotional newsletters.
We will always try to contact you by email if we have a question about an order you placed. If we are unable to reach you by email, we may also try to contact you by phone.
You may opt out at any time from ALL, promotional newsletters, either online or by using the links provided in every newsletter issue.
Text Marketing
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
By signing up via text, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. SMS reminders) from Dogeared at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Message frequency varies. Message & data rates may apply.
Service Providers
We work with third parties who provide services, including but not limited to website hosting, order processing and fulfillment, credit card clearance, e-commerce affiliation, data analysis, emailing and other services of an administrative nature. Personally identifiable information, including financial information, is shared with such third parties for the sole purpose of providing such services.
Third Party Pixels and Cookies
When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.