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Answers to our most frequently asked questions are in this section, but feel free to reach out if you need any information about products or your order. We appreciate your loyalty and remain committed to maintaining your happiness.

The Do Good Team is available Monday – Friday from 8 am – 5 pm PST at 1-888-846-0444 or via email at

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  • But wait...there’s more! You can also create a wish list and share it with friends and family.
  • Oops! Once your order has been placed, it cannot be changed online. If your order has not yet shipped, we'll try to catch it before it goes out the door - most orders process and ship within a day (excluding weekends and holidays). If it has not yet been processed, we can cancel your order so that you can place it once more with the correct items.
  • Please Contact Us ASAP to notify us of any changes you would like to make.
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  • Click here to get the scoop on materials and how we make the pieces you love so much!
  • For a list of Dogeared retailers near you, please contact us and include your zip code or largest neighboring city.
  • Please contact us if you need to discuss damaged jewelry because every situation is unique. We want you to love your purchase and we stand behind our quality.