WHAT INFORMATION IS BEING COLLECTED, AND HOW ARE WE COLLECTING IT?
We may also collect, store or accumulate certain non-personally identifiable information concerning your use of this Website, such as information regarding which of our pages are most popular. Information gathered may be used in aggregate form for internal business purposes, such as generating statistics and developing marketing plans. We may share or transfer such aggregate, non-personally identifiable information with or to our affiliates, licensees and partners. This Website is intended for adults. We do not knowingly collect personal information from children under the age of 13. However, if the parent or guardian of a child under 13 believes that the child has provided us with personally identifiable information, the parent or guardian of that child should contact us if they want this information deleted from our files so that it is not in retrievable form. If we otherwise obtain knowledge that we have personally identifiable information about a child under 13 in retrievable form in our files, we will delete that information from our existing files so that it is not retrievable.
ENSURING YOUR SECURITY
Your credit card information is protected. Our Internet connections are encrypted, and thus protect all credit card ordering information, including your name, address and credit card number, so it cannot be read in transit. We use secure technology, privacy protection controls, and restrictions on employee access, to safeguard your personal information.
SAFE SHOPPING ASSURANCE
We assure you that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping on our Website. It is determined that under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
We may rely on other companies and individuals to perform functions on our behalf. Examples include: data analysis firms, customer support specialists, web hosting companies and fulfillment companies (e.g. companies that fill product orders or coordinate mailings). We may share personally identifiable information with such third parties as appropriate for them to perform their functions, but they may not use such information for any other purpose. We do not share personally identifiable information with other direct marketers. If you do not want to receive e-mail marketing communications, see Section 7 below for opt-out information.
NOTIFICATION OF CHANGES
We want to communicate with you via e-mail correspondence only if you want to hear from us and you provide your consent. When you purchase a Dogeared product, we may from time to time send you e-mail messages describing new products, special offers, and other communications subject to all applicable laws and regulations. If for any reason you would no longer like to receive e-mail marketing messages from Dogeared, you can visit our unsubscribe section to remove yourself from our e-mailing list even if you have previously provided your consent. Please allow up to 10 days for us to process your request.
Please Note: If you decide not to receive marketing e-mails from Dogeared, you may still receive “transactional” e-mail messages regarding the purchase or delivery of your order (e.g. order confirmation, shipping information, customer service notifications, etc.). If you have questions or concerns regarding this statement, please contact our Privacy department.
How does Dogeared protect my personal information?
Dogeared is very sensitive to the issues of online privacy and electronic security. As we establish and maintain an online relationship with you, we want you to know we will always do whatever possible to ensure a secure and private environment to maintain your unquestioned trust.
Dogeared takes the protection and proper use of your personal information seriously. We respect your privacy, and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.
Dogeared does not share customer information (including e-mail addresses) unless it is necessary to provide you with products or services available from Dogeared.com. We may also disclose information when you tell us to do so, to identify or contact you, to protect your rights or the rights of Dogeared or as required by law.
Even within the Dogeared company, we restrict access to your information to those individuals who need it to provide you with products or services available from Dogeared. Any third-party companies we use to provide you with products or services are required to keep your information secure and confidential
We believe that your email address is private information and you have our assurance that we do not rent or sell your email address to anyone. We use your email address to send you order-related emails, like shipping confirmations, as well as informational/promotional newsletters.
We will always try to contact you by email if we have a question about an order you placed. If we are unable to reach you by email, we may also try to contact you by phone.
You may opt out at any time from ALL, promotional newsletters, either online or by using the links provided in every newsletter issue.
We work with third parties who provide services, including but not limited to website hosting, order processing and fulfillment, credit card clearance, e-commerce affiliation, data analysis, emailing and other services of an administrative nature. Personally identifiable information, including financial information, is shared with such third parties for the sole purpose of providing such services.