Your search found 17 Article(s)

  • Changing/Canceling Orders

    You have the right to cancel your purchase and receive a full refund provided you notify us in writing as set out in (2) below that you are exercising this right of cancellation no later than seven working days (i.e. excluding weekends and bank holidays) beginning with the day after you received your goods. Read more

  • Managing An Account

    Your email address serves as a convenient way to receive important information about your order and serves as your Dogeared account identification. Your account stores information such as order history and your billing and shipping address. It also offers you the ability to track your order(s). The password assures that only you have access to your account information Read more

  • Security Policy

    At Dogeared, we know that keeping your credit card information secure is important to you. That makes it very important to us. We use Secure Socket Layer (SSL) 128bit encryption technology to protect your online information. Read more

  • Checkout

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  • Payment

    Payment for all goods must be by credit or debit card. We accept payment with: VISA, MASTERCARD, AMERICAN EXPRESS and DISCOVER. Read more

  • Dogeared Careers

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  • About Dogeared

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  • Shipping methods

    We shall endeavour to dispatch the goods to you as soon as possible after you place your order (subject to the order having been accepted by us as will be confirmed to you by email), normally within 2 working days or less if the goods are in stock, and in any event within 30 days beginning on the day after you place your order. Read more

  • Shipping status

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  • International shipping

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  • Information About Returns

    We want you to be happy with your purchase from us. If you are unhappy with the goods in any way please contact our Customer Service Team at customerservice@dogeared.com or call 888 553 9216 as soon as possible. Please note that calls to 888 553 9216 that are not made from a US landline may be subject to a charge. If for any reason you are unhappy with your goods, you have the right to return them and receive a full refund. Read more

  • Terms of Use & Legal Notices

    These terms of use set forth the basis on which you are permitted to access and use this website, demandware.com Read more

  • jewelry care

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  • FAQ

    Many of customers share the same questions and concerns regarding orders, the capturing and storage of personal information, shipping methods and shipping charges. Here are a list of the most common questions and answers provided for customers. Read more

  • Privacy Policy

    At Demandware, we respect the privacy of our customers and the visitors to our website. This statement describes the current information gathering, sharing and privacy practices for our website, www.demandware.com Read more

  • Creating An Account

    Opening an Account is easy. You may create an account at any time by clicking the My Account hyperlink in the header or when you place an order, you will be prompted to log in with your email address and password. An account offers you a safe, easy and fast way to order. It also serves as a way to track your order and receive emails about your order. Read more